Orders and inquiries should be directed to Rowe's Customer Service Department. When you place an order, please provide quantity, list number (or ISBN), and title for each item. Include complete billing and shipping information with your order. Unless otherwise directed, we ship all orders UPS Ground. Shipping costs are prepaid by Rowe and added to your bill.
For immediate service, call 1-800-638-6026. Our regular business hours are Monday through Friday, 8:30 a.m. to 4:00 p.m., Eastern time.
For your convenience, we have provided a Mail/Fax Order Form that you may print, complete, and return to us.
If you prefer, you may e-mail your order to us at service@hmrowe.com. Please be sure to supply your name and phone number with the shipping and billing information. Prices are subject to change without notice. Please call for up-to-date prices or refer to our most recent price list.
RETURN POLICY
If you find it necessary to send books back, write in advance for permission to return. You must return materials within 90 days of the original shipment date to receive credit. Include a copy of the original invoice, be sure the materials are in saleable condition, and return the materials with postage prepaid. Send all returns by UPS or insured mail.
THE H. M. ROWE COMPANY
Educational Publishers
624 North Gilmor Street
Baltimore, MD 21217
1-800-638-6026
410-728-5400 local
410-728-7709 fax
service@hmrowe.com
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